All Systems Operational
Corporate HQ Network Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
99.99 % uptime
Today
ASAP ? Operational
90 days ago
99.94 % uptime
Today
Payment App Operational
90 days ago
100.0 % uptime
Today
Finance App Operational
90 days ago
100.0 % uptime
Today
Credit Memo App Operational
90 days ago
100.0 % uptime
Today
Opportunity App Operational
90 days ago
100.0 % uptime
Today
MyDay Operational
90 days ago
100.0 % uptime
Today
Maas360/app catalog Operational
90 days ago
100.0 % uptime
Today
Podium Operational
90 days ago
100.0 % uptime
Today
Cognos Operational
90 days ago
100.0 % uptime
Today
ASAPi - API Gateway ? Operational
90 days ago
100.0 % uptime
Today
AS400 IBMi - System of Record Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Highjump - Warehouse Management System ? Operational
90 days ago
99.91 % uptime
Today
Salesforce - Customer Care ? Operational
90 days ago
100.0 % uptime
Today
Salesforce - FSL - Customer Care ? Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity - Bluecoat ? Operational
90 days ago
100.0 % uptime
Today
VPN - Cisco Firewall ? Operational
90 days ago
100.0 % uptime
Today
Nice - InContact - Customer Care ? Operational
90 days ago
100.0 % uptime
Today
IBM - SoftLayer Operational
90 days ago
100.0 % uptime
Today
Ocoee Showroom & DC Internet Operational
90 days ago
100.0 % uptime
Today
Showroom Network Connectivity Operational
90 days ago
99.99 % uptime
Today
CITY/ASHLEY Showroom #11/37 - Boca Raton - Primary Circuit ? Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #11/37 - Boca Raton - Backup Circuit ? Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #03 - Tamarac - Primary Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #01 - Fort Lauderdale - Primary Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #01- Fort Lauderdale - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #03 - Tamarac - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #05- Miami - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #05- Miami - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #06/32 - West Palm Beach - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #06/32 - West Palm Beach - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #07 - Miami - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #07 - Miami - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #08/41 - Cutler Bay - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #08/41 - Cutler Bay - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #09 - Pembroke Pines - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #09 - Pembroke Pines - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #12 - Hialeah - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #12 - Miami - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #16- Miami - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #16 - Miami - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #17/35 - Stuart - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #17/35 - Stuart - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #18/36 - Wellington - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #18/36 - Wellington - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #19/38 - Naples - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #19/38 - Naples - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #20/39 - Fort Myers - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #20/39 - Fort Myers - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #21- Lady Lake - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #21- Lady Lake - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #22- Lake Sumter - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #23 - Ocoee - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #23 - Ocoee - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #24 - Orlando - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #24 - Orlando - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #25/44- Doral - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #25/44- Doral - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #42 - Vero Beach - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #42 - Vero Beach - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #43 - Hialeah - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #43 - Hialeah - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #45 - North Miami Beach - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #45 - North Miami Beach - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #40 - Fort Lauderdale - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #40 - Fort Lauderdale - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #34 - Davie - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #31 - Sunrise - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #31 - Sunrise - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
Miami, DC Warehouse - Generator Connection Operational
90 days ago
100.0 % uptime
Today
CITY Showrrom # 22 - Lake Sumter - Secondary Circuit Operational
90 days ago
100.0 % uptime
Today
Stores Phone System ? Operational
90 days ago
99.99 % uptime
Today
Zello - Sales Walkie Talkie Voice Communication Service ? Operational
90 days ago
100.0 % uptime
Today
Kevin Charles Manufacturing Plant Operational
90 days ago
100.0 % uptime
Today
Primary Circuit Operational
90 days ago
100.0 % uptime
Today
Backup Circuit Operational
90 days ago
100.0 % uptime
Today
IBM -PRODAS400- Operational
90 days ago
100.0 % uptime
Today
RFID printer / SLS App Operational
90 days ago
100.0 % uptime
Today
Imaging System Operational
90 days ago
100.0 % uptime
Today
Dispatch Track - Routing Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Web Dashboard ? Operational
90 days ago
99.92 % uptime
Today
Routing - NODEJS - AS400 Integration ? Operational
90 days ago
99.94 % uptime
Today
Payment Portal - Authorize.net Operational
90 days ago
100.0 % uptime
Today
IBM DEVAS400 Operational
90 days ago
99.66 % uptime
Today
Softlayer - Boulder Operational
90 days ago
100.0 % uptime
Today
Ticketing System - Jira ? Operational
90 days ago
100.0 % uptime
Today
Ticketing system - ServicePRO ? Operational
90 days ago
100.0 % uptime
Today
Warehouse - Yard Track Operational
90 days ago
100.0 % uptime
Today
IBM DB2 - Data Warehouse Operational
90 days ago
99.86 % uptime
Today
Cognos KPI app Operational
90 days ago
100.0 % uptime
Today
Cognos Analytics Enterprise Reporting Operational
90 days ago
99.97 % uptime
Today
IBM Data Warehouse Data Base ? Operational
90 days ago
100.0 % uptime
Today
DENODO ? Operational
90 days ago
100.0 % uptime
Today
CDC (IBM InfoSphere) ? Operational
90 days ago
99.35 % uptime
Today
System Maintenance Operational
90 days ago
100.0 % uptime
Today
Windows OS Maintenance ? Operational
90 days ago
100.0 % uptime
Today
SQL Server Maintenance ? Operational
90 days ago
100.0 % uptime
Today
Windows Components Maintenance ? Operational
90 days ago
100.0 % uptime
Today
HighJump Application Maintenance ? Operational
90 days ago
100.0 % uptime
Today
Servers -Shared Drives- Operational
90 days ago
99.99 % uptime
Today
MAINMA (MA drive) Operational
90 days ago
100.0 % uptime
Today
MAINFILE (F drive) Operational
90 days ago
99.98 % uptime
Today
MAINAPPS3 Operational
90 days ago
100.0 % uptime
Today
Trustwave EMAIL SEG Operational
90 days ago
100.0 % uptime
Today
Scheduled Jobs Server ? Operational
90 days ago
100.0 % uptime
Today
PRODAS400 Operational
90 days ago
100.0 % uptime
Today
LivePerson Chat Operational
90 days ago
100.0 % uptime
Today
AWS Workspaces Operational
90 days ago
100.0 % uptime
Today
OKTA Services Operational
90 days ago
100.0 % uptime
Today
UKG Operational
90 days ago
100.0 % uptime
Today
Miami - DC ? Operational
90 days ago
99.82 % uptime
Today
Jira Software Operational
90 days ago
100.0 % uptime
Today
Damage System Operational
90 days ago
98.46 % uptime
Today
MAINWMS Operational
90 days ago
100.0 % uptime
Today
Telnet Operational
90 days ago
100.0 % uptime
Today
PIM ? Operational
90 days ago
100.0 % uptime
Today
Tamarac DC ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
General Business Update Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We would like to inform you in advance that our computer systems will be temporarily unavailable on Friday, December 27, 2024, from 12:00 AM to 1:00 AM (Thursday overnight shift) due to necessary and mandatory maintenance. Unfortunately, this maintenance cannot be postponed, and we understand that this may cause some disruption.

We sincerely apologize for any inconvenience this may cause, and we truly appreciate your understanding as we work to ensure the continued stability and security of our systems. We realize that the timing may not be ideal, and we regret any potential impact on your work. Please know that we are making every effort to complete the maintenance as quickly and smoothly as possible.

During the downtime, you will not be able to access our systems, so we encourage you to plan accordingly. If there are any critical tasks or concerns you anticipate, we recommend addressing them before the scheduled maintenance period.

Should you need any assistance or have any questions, please don't hesitate to reach out to us. We are here to help and will be happy to assist with any concerns you may have prior to or after the scheduled maintenance window.

Thank you very much for your patience and cooperation

Posted on Dec 24, 2024 - 13:05 EST
Past Incidents
Dec 26, 2024

No incidents reported today.

Dec 25, 2024

No incidents reported.

Dec 24, 2024

No incidents reported.

Dec 23, 2024

No incidents reported.

Dec 22, 2024

No incidents reported.

Dec 21, 2024
Completed - The scheduled maintenance has been completed.
Dec 21, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 21, 05:00 EST
Scheduled - This email is to remind you that the IBM Site Reliability Engineering Team is planning the following maintenance: Scheduled Maintenance - Hosted
Planned start: December 21st, 2024 10:00 UTC (5:00 AM Thursday, Eastern Time)
Expected end: December 21st, 2024 18:00 UTC (1:00 PM Thursday, Eastern Time)
We will be updating Cognos Analytics on Cloud. Standard activities include:

* patching to meet security & compliance standards
* updates to associated infrastructure
* deploying the latest approved version in for each stream (11.1.x 11.2.x and 12.0.x )

For the duration of the maintenance window, included environments will be unavailable.
For questions about this scheduled maintenance activity, please contact your local support team.

Thank you,
IBM Site Reliability Engineering Team

Dec 12, 18:30 EST
Dec 20, 2024

No incidents reported.

Dec 19, 2024

No incidents reported.

Dec 18, 2024

No incidents reported.

Dec 17, 2024

No incidents reported.

Dec 16, 2024

No incidents reported.

Dec 15, 2024

No incidents reported.

Dec 14, 2024
Resolved - This incident has been resolved.
Dec 14, 18:25 EST
Identified - The issue has been identified and a fix is being implemented.
Dec 14, 14:35 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 14, 14:35 EST
Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.