All Systems Operational

Corporate HQ Network Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
99.94 % uptime
Today
ASAP ? Operational
90 days ago
100.0 % uptime
Today
Payment App Operational
90 days ago
100.0 % uptime
Today
Finance App Operational
90 days ago
100.0 % uptime
Today
Credit Memo App Operational
90 days ago
100.0 % uptime
Today
Opportunity App Operational
90 days ago
100.0 % uptime
Today
MyDay Operational
90 days ago
100.0 % uptime
Today
Maas360/app catalog Operational
90 days ago
100.0 % uptime
Today
Podium Operational
90 days ago
100.0 % uptime
Today
Cognos Operational
90 days ago
99.48 % uptime
Today
ASAPi - API Gateway ? Operational
90 days ago
100.0 % uptime
Today
AS400 IBMi - System of Record Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Highjump - Warehouse Management System ? Operational
90 days ago
100.0 % uptime
Today
Salesforce - Customer Care ? Operational
90 days ago
100.0 % uptime
Today
Salesforce - FSL - Customer Care ? Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity - Bluecoat ? Operational
90 days ago
100.0 % uptime
Today
VPN - Cisco Firewall ? Operational
90 days ago
100.0 % uptime
Today
Nice - InContact - Customer Care ? Operational
90 days ago
99.96 % uptime
Today
IBM - SoftLayer Operational
90 days ago
100.0 % uptime
Today
Ocoee Showroom & DC Internet Operational
90 days ago
100.0 % uptime
Today
Showroom Network Connectivity Operational
90 days ago
99.99 % uptime
Today
CITY/ASHLEY Showroom #11/37 - Boca Raton - Primary Circuit ? Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #11/37 - Boca Raton - Backup Circuit ? Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #03 - Tamarac - Primary Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #01 - Fort Lauderdale - Primary Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #01- Fort Lauderdale - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #03 - Tamarac - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #05- Miami - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #05- Miami - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #06/32 - West Palm Beach - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #06/32 - West Palm Beach - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #07 - Miami - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #07 - Miami - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #08/41 - Cutler Bay - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #08/41 - Cutler Bay - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #09 - Pembroke Pines - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #09 - Pembroke Pines - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #12 - Hialeah - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #12 - Miami - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #16- Miami - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #16 - Miami - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #17/35 - Stuart - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #17/35 - Stuart - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #18/36 - Wellington - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #18/36 - Wellington - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #19/38 - Naples - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #19/38 - Naples - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #20/39 - Fort Myers - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #20/39 - Fort Myers - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #21- Lady Lake - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #21- Lady Lake - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #22- Lake Sumter - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #23 - Ocoee - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #23 - Ocoee - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #24 - Orlando - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #24 - Orlando - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #25/44- Doral - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #25/44- Doral - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #42 - Vero Beach - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #42 - Vero Beach - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #43 - Hialeah - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #43 - Hialeah - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #45 - North Miami Beach - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #45 - North Miami Beach - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #40 - Fort Lauderdale - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #40 - Fort Lauderdale - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #34 - Davie - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #31 - Sunrise - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #31 - Sunrise - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
Miami, DC Warehouse - Generator Connection Operational
90 days ago
100.0 % uptime
Today
CITY Showroom # 22 - Lake Sumter - Secondary Circuit Operational
90 days ago
100.0 % uptime
Today
Stores Phone System ? Operational
90 days ago
99.75 % uptime
Today
CITY Showroom #50 - Clearwater - Primary Operational
90 days ago
99.89 % uptime
Today
CITY Showroom #50 - Clearwater - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #51 - Sarasota - Primary Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #51 - Sarasota - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
Zello - Sales Walkie Talkie Voice Communication Service ? Operational
90 days ago
100.0 % uptime
Today
Kevin Charles Manufacturing Plant Operational
90 days ago
100.0 % uptime
Today
Primary Circuit Operational
90 days ago
100.0 % uptime
Today
Backup Circuit Operational
90 days ago
100.0 % uptime
Today
IBM -PRODAS400- Operational
90 days ago
100.0 % uptime
Today
RFID printer / SLS App Operational
90 days ago
100.0 % uptime
Today
Imaging System Operational
90 days ago
100.0 % uptime
Today
Dispatch Track - Routing Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Web Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Routing - NODEJS - AS400 Integration ? Operational
90 days ago
100.0 % uptime
Today
Payment Portal - Authorize.net Operational
90 days ago
99.94 % uptime
Today
IBM DEVAS400 Operational
90 days ago
100.0 % uptime
Today
Softlayer - Boulder Operational
90 days ago
100.0 % uptime
Today
Ticketing System - Jira ? Operational
90 days ago
99.95 % uptime
Today
Ticketing system - ServicePRO ? Operational
90 days ago
100.0 % uptime
Today
Warehouse - Yard Track Operational
90 days ago
100.0 % uptime
Today
IBM DB2 - Data Warehouse Operational
90 days ago
99.94 % uptime
Today
Cognos KPI app Operational
90 days ago
99.84 % uptime
Today
Cognos Analytics Enterprise Reporting Operational
90 days ago
99.95 % uptime
Today
IBM Data Warehouse Data Base ? Operational
90 days ago
99.95 % uptime
Today
DENODO ? Operational
90 days ago
100.0 % uptime
Today
CDC (IBM InfoSphere) ? Operational
90 days ago
99.98 % uptime
Today
System Maintenance Operational
90 days ago
100.0 % uptime
Today
Windows OS Maintenance ? Operational
90 days ago
100.0 % uptime
Today
SQL Server Maintenance ? Operational
90 days ago
100.0 % uptime
Today
Windows Components Maintenance ? Operational
90 days ago
100.0 % uptime
Today
HighJump Application Maintenance ? Operational
90 days ago
100.0 % uptime
Today
Servers -Shared Drives- Operational
90 days ago
100.0 % uptime
Today
MAINMA (MA drive) Operational
90 days ago
100.0 % uptime
Today
MAINFILE (F drive) Operational
90 days ago
100.0 % uptime
Today
MAINAPPS3 Operational
90 days ago
100.0 % uptime
Today
Trustwave EMAIL SEG Operational
90 days ago
100.0 % uptime
Today
Scheduled Jobs Server ? Operational
90 days ago
100.0 % uptime
Today
PRODAS400 Operational
90 days ago
99.99 % uptime
Today
LivePerson Chat Operational
90 days ago
100.0 % uptime
Today
AWS Workspaces Operational
90 days ago
100.0 % uptime
Today
OKTA Services Operational
90 days ago
100.0 % uptime
Today
UKG Operational
90 days ago
100.0 % uptime
Today
Miami - DC ? Operational
90 days ago
100.0 % uptime
Today
Jira Software Operational
90 days ago
100.0 % uptime
Today
Damage System Operational
90 days ago
100.0 % uptime
Today
MAINWMS Operational
90 days ago
100.0 % uptime
Today
Telnet Operational
90 days ago
100.0 % uptime
Today
PIM ? Operational
90 days ago
100.0 % uptime
Today
Tamarac DC ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
General Business Update Operational
CITY CRM Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - Good morning, Team,

We have identified and resolved the City CRM access issue for Customer Care employees working on the VPN. The fix is to switch your Cisco AnyConnect group to NST. Below is a Job Aid on how to do so. Thank you, and we apologize for any inconvenience this may have caused.

https://cityfurniture.atlassian.net/wiki/x/AQDf-Q?atlOrigin=eyJpIjoiOWVmNzYwYTVkMjg1NDI5M2IwMzNhZWUxZmUwMWJiMWYiLCJwIjoiYyJ9

Mar 28, 10:56 EDT
Update - We are continuing to investigate this issue.
Mar 28, 10:13 EDT
Investigating - We are currently investigating this issue.
Mar 28, 08:59 EDT
Resolved - This incident has been resolved.
Mar 28, 08:57 EDT
Investigating - We are currently investigating this issue.
Mar 28, 08:48 EDT
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Resolved - This incident has been resolved.
Mar 19, 15:43 EDT
Identified - Your AT&T Incident Status
ATT Logo AT&T
Business
Hello CItyFurniture,

Your incident ticket has been deferred for the following reason:

Temporarily Postponed
The reported trouble has cleared, and your service is stable. Please advise if the problem returns, or if you need further assistance.

The following is a list of activities that occured since your last update.

Time Comment
2025-03-19 04:36:11 AT&T HAS RECEIVED A CLEAR EVENT ON YOUR TROUBLE. WE WILL BEGIN VERIFYING AND VALIDATING THIS EVENT TO DETERMINE CLOSURE OR NEXT STEPS
2025-03-12 04:40:09 AT&T IS STILL SEEING AND ISSUE ON YOUR SERVICE.
2025-03-12 04:26:24 DIAGNOSE INITIATED FROM ATTNOW
Further status regarding your incident will be provided as it becomes available.

You have been subscribed to receive status notifications concerning this incident. You can manage your notification preferences via AT&T Express Ticketing.



Thanks for choosing us,

AT&T

Please do not reply, our notification system will not take any action.

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Mar 19, 13:09 EDT
Investigating - We are currently investigating this issue.
Mar 19, 13:04 EDT
Resolved - The Team confirmed all systems are back up and Operational.
Mar 19, 08:25 EDT
Monitoring - All systems backup and running
Mar 19, 08:03 EDT
Identified - The as400 is operational (as of now), CRM Mobile APPs and Warehouse WIPs screens, Websites were affected as well (Currently down)
Mar 19, 08:00 EDT
Investigating - We are currently investigating this issue.
Mar 19, 07:33 EDT
Completed - The scheduled maintenance has been completed.
Mar 19, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:00 EDT
Scheduled - Hello Team,

IBM informed us about a scheduled maintenance to ensure that our IBM database system receives the latest features, patches, and upgrades.

DB2 DW database instances that will be affected:
* PROD Prime (db2w-lmilbwr.us-east.db2w.cloud.ibm.com)

Maintenance window:
* Starts on March 19, 2025 at 2AM UTC (March 18, 2025 at 10PM ET)
* Ends on March 19, 2025 at 5AM UTC (March 19, 2025 at 1AM ET)

For the duration of the maintenance window, included database(s) instance(s) will be unavailable. For questions about this scheduled maintenance activity, please contact your local support team.

Thank you,
CF Data team

Mar 7, 15:29 EST
Mar 18, 2025
Completed - The scheduled maintenance has been completed.
Mar 18, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 22:00 EDT
Scheduled - Hello Team,

IBM informed us about a scheduled maintenance to ensure that our IBM database system receives the latest features, patches, and upgrades.

DB2 DW database instances that will be affected:
* PROD ( db2w-opuothw.us-east.db2w.cloud.ibm.com)

Maintenance window:
* Starts on March 18, 2025 at 2AM UTC (March 17, 2025 at 10PM ET)
* Ends on March 18, 2025 at 7AM UTC (March 18, 2025 at 3AM ET)

For the duration of the maintenance window, included database(s) instance(s) will be unavailable. For questions about this scheduled maintenance activity, please contact your local support team.

Thank you,
CF Data team

Mar 7, 15:26 EST