All Systems Operational

Uptime over the past 90 days. View historical uptime.
Corporate HQ Network Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
99.94 % uptime
Today
ASAP ? Operational
90 days ago
99.97 % uptime
Today
Payment App Operational
90 days ago
100.0 % uptime
Today
Finance App Operational
90 days ago
100.0 % uptime
Today
Credit Memo App Operational
90 days ago
100.0 % uptime
Today
Opportunity App Operational
90 days ago
100.0 % uptime
Today
MyDay Operational
90 days ago
100.0 % uptime
Today
Maas360/app catalog Operational
90 days ago
100.0 % uptime
Today
Podium Operational
90 days ago
100.0 % uptime
Today
Cognos Operational
90 days ago
99.49 % uptime
Today
ASAPi - API Gateway ? Operational
90 days ago
100.0 % uptime
Today
AS400 IBMi - System of Record Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Highjump - Warehouse Management System ? Operational
90 days ago
100.0 % uptime
Today
Salesforce - Customer Care ? Operational
90 days ago
100.0 % uptime
Today
Salesforce - FSL - Customer Care ? Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity - Bluecoat ? Operational
90 days ago
100.0 % uptime
Today
VPN - Cisco Firewall ? Operational
90 days ago
100.0 % uptime
Today
Nice - InContact - Customer Care ? Operational
90 days ago
100.0 % uptime
Today
IBM - SoftLayer Operational
90 days ago
100.0 % uptime
Today
Ocoee Showroom & DC Internet Operational
90 days ago
100.0 % uptime
Today
Showroom Network Connectivity Operational
90 days ago
99.98 % uptime
Today
CITY/ASHLEY Showroom #11/37 - Boca Raton - Primary Circuit ? Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #11/37 - Boca Raton - Backup Circuit ? Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #03 - Tamarac - Primary Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #01 - Fort Lauderdale - Primary Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #01- Fort Lauderdale - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #03 - Tamarac - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #05- Miami - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #05- Miami - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #06/32 - West Palm Beach - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #06/32 - West Palm Beach - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #07 - Miami - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #07 - Miami - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #08/41 - Cutler Bay - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #08/41 - Cutler Bay - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #09 - Pembroke Pines - Primary Circuit Operational
90 days ago
99.51 % uptime
Today
CITY Showroom #09 - Pembroke Pines - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #12 - Hialeah - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #12 - Miami - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #16- Miami - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #16 - Miami - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #17/35 - Stuart - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #17/35 - Stuart - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #18/36 - Wellington - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #18/36 - Wellington - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #19/38 - Naples - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #19/38 - Naples - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #20/39 - Fort Myers - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #20/39 - Fort Myers - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #21- Lady Lake - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #21- Lady Lake - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #22- Lake Sumter - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #23 - Ocoee - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #23 - Ocoee - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #24 - Orlando - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #24 - Orlando - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #25/44- Doral - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
CITY/ASHLEY Showroom #25/44- Doral - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #42 - Vero Beach - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #42 - Vero Beach - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #43 - Hialeah - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #43 - Hialeah - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #45 - North Miami Beach - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #45 - North Miami Beach - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #40 - Fort Lauderdale - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #40 - Fort Lauderdale - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #34 - Davie - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #31 - Sunrise - Primary Circuit Operational
90 days ago
100.0 % uptime
Today
ASHLEY Showroom #31 - Sunrise - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
Miami, DC Warehouse - Generator Connection Operational
90 days ago
100.0 % uptime
Today
CITY Showroom # 22 - Lake Sumter - Secondary Circuit Operational
90 days ago
100.0 % uptime
Today
Stores Phone System ? Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #50 - Clearwater - Primary Operational
90 days ago
99.89 % uptime
Today
CITY Showroom #50 - Clearwater - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #51 - Sarasota - Primary Operational
90 days ago
100.0 % uptime
Today
CITY Showroom #51 - Sarasota - Backup Circuit Operational
90 days ago
100.0 % uptime
Today
Zello - Sales Walkie Talkie Voice Communication Service ? Operational
90 days ago
100.0 % uptime
Today
Kevin Charles Manufacturing Plant Operational
90 days ago
100.0 % uptime
Today
Primary Circuit Operational
90 days ago
100.0 % uptime
Today
Backup Circuit Operational
90 days ago
100.0 % uptime
Today
IBM -PRODAS400- Operational
90 days ago
100.0 % uptime
Today
RFID printer / SLS App Operational
90 days ago
100.0 % uptime
Today
Imaging System Operational
90 days ago
100.0 % uptime
Today
Dispatch Track - Routing Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Web Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Routing - NODEJS - AS400 Integration ? Operational
90 days ago
100.0 % uptime
Today
Payment Portal - Authorize.net Operational
90 days ago
99.94 % uptime
Today
IBM DEVAS400 Operational
90 days ago
100.0 % uptime
Today
Softlayer - Boulder Operational
90 days ago
100.0 % uptime
Today
Ticketing System - Jira ? Operational
90 days ago
99.93 % uptime
Today
Ticketing system - ServicePRO ? Operational
90 days ago
100.0 % uptime
Today
Warehouse - Yard Track Operational
90 days ago
100.0 % uptime
Today
IBM DB2 - Data Warehouse Operational
90 days ago
100.0 % uptime
Today
Cognos KPI app Operational
90 days ago
100.0 % uptime
Today
Cognos Analytics Enterprise Reporting Operational
90 days ago
100.0 % uptime
Today
IBM Data Warehouse Data Base ? Operational
90 days ago
100.0 % uptime
Today
DENODO ? Operational
90 days ago
100.0 % uptime
Today
CDC (IBM InfoSphere) ? Operational
90 days ago
100.0 % uptime
Today
System Maintenance Operational
90 days ago
100.0 % uptime
Today
Windows OS Maintenance ? Operational
90 days ago
100.0 % uptime
Today
SQL Server Maintenance ? Operational
90 days ago
100.0 % uptime
Today
Windows Components Maintenance ? Operational
90 days ago
100.0 % uptime
Today
HighJump Application Maintenance ? Operational
90 days ago
100.0 % uptime
Today
Servers -Shared Drives- Operational
90 days ago
100.0 % uptime
Today
MAINMA (MA drive) Operational
90 days ago
100.0 % uptime
Today
MAINFILE (F drive) Operational
90 days ago
100.0 % uptime
Today
MAINAPPS3 Operational
90 days ago
100.0 % uptime
Today
Trustwave EMAIL SEG Operational
90 days ago
100.0 % uptime
Today
Scheduled Jobs Server ? Operational
90 days ago
100.0 % uptime
Today
PRODAS400 Operational
90 days ago
99.92 % uptime
Today
LivePerson Chat Operational
90 days ago
100.0 % uptime
Today
AWS Workspaces Operational
90 days ago
100.0 % uptime
Today
OKTA Services Operational
90 days ago
100.0 % uptime
Today
UKG Operational
90 days ago
100.0 % uptime
Today
Miami - DC ? Operational
90 days ago
100.0 % uptime
Today
Jira Software Operational
90 days ago
100.0 % uptime
Today
Damage System Operational
90 days ago
100.0 % uptime
Today
MAINWMS Operational
90 days ago
100.0 % uptime
Today
Telnet Operational
90 days ago
100.0 % uptime
Today
PIM ? Operational
90 days ago
100.0 % uptime
Today
Tamarac DC ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
General Business Update Operational
CITY CRM Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance - Low Impact: VPC DAL10 Network Maintenance Apr 27, 2025 00:00-06:00 EDT

VPC DAL10 Network Maintenance

Source ID: 166871636
State: Planned
Type: Maintenance
Severity: Low Impact
Start Time: 27 Apr 2025, 12:00 AM UTC
End Time: 27 Apr 2025, 6:00 AM UTC
Update Time: 20 Apr 2025, 5:55 AM UTC

View notification (in subscribed accounts):

1474285 - City Furniture (80b15fabe39c2390d52322b08176d415)


Description:
What are we Changing?

IBM Operations will perform maintenance to the Virtual Private Cloud network infrastructure starting 27 Apr 2025 at 0:00 UTC through 27 Apr 2025 at 6:00 UTC. Maintenance will occur in Dal10 Datacenter within the Dallas Multi-zone Region and be carried out one node at a time to minimize the potential impact to customers. 

Why are we making this change?

This change is to deploy stability fixes, support for new networking features, security enhancements, and address defects for the network components for VPC infrastructure.

How will it impact the customer?
We do not expect any disruption during this maintenance.  

What actions should I take to avoid a disruption?  
Assess how your applications handle single zone disruption.

If you have any questions, contact your IBM Support representative.

Note: To learn more about universal zone names and how you can view the zone mapping for your account, see:
https://cloud.ibm.com/docs/overview?topic=overview-locations#zone-mapping
Posted on Apr 20, 2025 - 02:34 EDT

VPC WDC06 Network Maintenance Apr 27, 2025 22:00-23:00 EDT

Source ID: 167019611
State: Planned
Type: Maintenance
Severity: Low Impact
Start Time: 27 Apr 2025, 2:00 AM UTC
End Time: 27 Apr 2025, 8:00 AM UTC
Update Time: 22 Apr 2025, 6:00 AM UTC
View notification (in subscribed accounts):

1474285 - City Furniture (80b15fabe39c2390d52322b08176d415)

Description:
What are we Changing?

IBM Operations will perform maintenance to the Virtual Private Cloud network infrastructure starting 27 Apr 2025 at 2:00 UTC through 27 Apr 2025 at 8:00 UTC. Maintenance will occur in WDC06 Datacenter within the Washington DC Multi-zone Region and be carried out one node at a time to minimize the potential impact to customers. 

Why are we making this change?

This change is to deploy stability fixes, support for new networking features, security enhancements, and address defects for the network components for VPC infrastructure.

How will it impact the customer?
We do not expect any disruption during this maintenance.  

What actions should I take to avoid a disruption?  
Assess how your applications handle single zone disruption.

If you have any questions, contact your IBM Support representative.

Note: To learn more about universal zone names and how you can view the zone mapping for your account, see:
https://cloud.ibm.com/docs/overview?topic=overview-locations#zone-mapping
Posted on Apr 22, 2025 - 02:11 EDT
Apr 25, 2025
PowerVS DAL12 Orchestration Maintenance Activities
Completed - The scheduled maintenance has been completed.
Apr 25, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 23:00 EDT
Scheduled - Orchestration layer updates and security fixes will be applied
Apr 3, 18:39 EDT
Apr 24, 2025
Apr 23, 2025
SEV1 - Store09 - APs are hard down - No wifi in store
Resolved - A temporary solution was applied, the network is working but guest network out of service, we need to perform some extra troubleshooting after business hours, once we complete the process and determine the root cause we will update with further info.
Apr 23, 06:29 EDT
Identified - Current update:

The Wireless AP's are up, however the guest SSID isn't working.
Apr 22, 16:28 EDT
Update - We are continuing to investigate this issue.
Apr 22, 15:38 EDT
Update - We are continuing to investigate this issue.
Apr 22, 14:58 EDT
Update - We are continuing to investigate this issue.
Apr 22, 14:34 EDT
Update - We are continuing to investigate this issue.
Apr 22, 13:25 EDT
Update - We are continuing to investigate this issue.
Apr 22, 11:42 EDT
Update - We are continuing to investigate this issue.
Apr 22, 11:39 EDT
Investigating - Currently Investigating
Apr 22, 10:12 EDT
Apr 22, 2025
Apr 21, 2025
Hardware Replacement for Direct Link switch xcs05.wdc02
Completed - The scheduled maintenance has been completed.
Apr 21, 16:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 13:00 EDT
Scheduled - Hardware Replacement for Direct Link switch xcs05.wdc02

Source ID: 166469266
State: Completed
Type: Maintenance
Severity: High Impact
Start Time: 21 Apr 2025, 3:00 AM UTC
End Time: 21 Apr 2025, 8:00 AM UTC
Update Time: 21 Apr 2025, 5:14 AM UTC

View notification (in subscribed accounts):

1474285 - City Furniture (80b15fabe39c2390d52322b08176d415)


Description:
Note: this is a rescheduling of Cloud Event 165846934

What are we changing?

Hardware refresh of Direct Link switch (XCS) to meet software compliance requirements. The XCS provides Direct Link services, which connect external environment(s) to this account's private network on IBM Cloud infrastructure.

---------------------------------------------------

Why are we making this change?

This hardware refresh is required by the manufacturer to maintain software compliance and prevent exposure to software defects that could result in an unplanned outage if triggered.

---------------------------------------------------

How will this change impact the customer?

Direct Links on this switch will be down during this maintenance .
Direct Links on a different switches will not be impacted.

---------------------------------------------------

What actions can the customer take to avoid a disruption?

The default deployments of Direct Link Dedicated, Direct Link Connect, and Direct Link Exchange on Classic do not include redundant configuration, although they can be deployed diversely on discrete routers.

The XCS uplinks a Direct Link router (XCR).

If this account has a backup Direct Link on a different router, then please verify that the backup path is functioning as expected prior to the maintenance window.

If a backup Direct Link path is required during this maintenance then please contact sales to discuss the best solution and review the resources listed below:

https://cloud.ibm.com/docs/dl/getting-started
https://cloud.ibm.com/docs/infrastructure/direct-link?topic=direct-link-get-started-with-ibm-cloud-direct-link
https://cloud.ibm.com/docs/direct-link?topic=direct-link-models-for-diversity-and-redundancy-in-direct-link

Update History:
- As of Monday 21-Apr-2025 05:14 UTC
We have completed the maintenance activity on xcs05.wdc02. Please reach out to the Support Team, In case of any issues, please mention EMS#166469266 for reference.

- As of Monday 21-Apr-2025 05:14 UTC
We have completed the maintenance activity on xcs05.wdc02. Please reach out to the Support Team, In case of any issues, please mention EMS#166469266 for reference.

- As of Monday 21-Apr-2025 03:26 UTC
Starting the maintenance activity on xcs05.wdc02.



Unsubscribe from an accounts distribution list: (click on the account below)

City Furniture (80b15fabe39c2390d52322b08176d415)
Apr 21, 10:12 EDT
Apr 20, 2025

No incidents reported.

Apr 19, 2025
IBM Cognos Analytics on Cloud 11.1/11.2 Maintenance | April 2025
Completed - The scheduled maintenance has been completed.
Apr 19, 14:00 EDT
Update - IBM is still executing the monthly maintenance for Cognos Analytics. As of now; the Data team has performed some tests and determined that both of our Cognos environments (Production and Development) are up and running and performing as expected.

We will keep Monitoring our platform and providing with updates until IBM has completed the maintenance.
Apr 19, 13:12 EDT
Update - BM is still executing the monthly maintenance for Cognos Analytics. As of now; the Data team has performed some tests and determined that both of our Cognos environments (Production and Development) are up and running and performing as expected.

We will keep Monitoring our platform and providing with updates until IBM has completed the maintenance.
Apr 19, 12:08 EDT
Verifying - IBM is still executing the monthly maintenance for Cognos Analytics. As of now; the Data team has performed some tests and determined that both of our Cognos environments (Production and Development) are up and running and performing as expected.

We will keep Monitoring our platform and providing with updates until IBM has completed the maintenance.
Apr 19, 09:49 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 19, 08:38 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 05:00 EDT
Update - This email is to inform you that Tomorrow, the IBM Site Reliability Engineering Team is planning the following maintenance: Scheduled Maintenance - Hosted

Planned start: April 19th, 2025 9:00 UTC (5:00AM EST)
Expected end: April 19th, 2025 17:00 UTC (1:00PM EST)

We will be updating Cognos Analytics on Cloud. Standard activities include:
* patching to meet security & compliance standards
* updates to associated infrastructure
* deploying the latest approved version in for each stream (11.1.x 11.2.x and 12.0.x )

For the duration of the maintenance window, included environments will be unavailable.
For questions about this scheduled maintenance activity, please contact your local support team.

Thank you,
CF Data team
Apr 18, 09:03 EDT
Scheduled - This email is to inform you that the IBM Site Reliability Engineering Team is planning the following maintenance: Scheduled Maintenance - Hosted

Planned start: April 19th, 2025 9:00 UTC (5:00AM EST)
Expected end: April 19th, 2025 17:00 UTC (1:00PM EST)

We will be updating Cognos Analytics on Cloud. Standard activities include:
* patching to meet security & compliance standards
* updates to associated infrastructure
* deploying the latest approved version in for each stream (11.1.x 11.2.x and 12.0.x )

For the duration of the maintenance window, included environments will be unavailable.
For questions about this scheduled maintenance activity, please contact your local support team.

Thank you,
CF Data team
Apr 10, 10:37 EDT
Apr 18, 2025
SEV2 - Director cant be opened SR28/29 affecting multiple associates(Ipads, desktop & laptops)
Resolved - The team identified the issue. SentinelOne was deleting the cf.exe program in the MainDirector folder on each user’s desktop folder when the application shortcut gets clicked, and the vbs files also. Director should be pulling from C:\DirectorUpdate\MainDirector . Should be operational for all associates now.
Apr 18, 16:37 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 18, 15:59 EDT
Apr 17, 2025
Withdrawal/End of Service: Previous Generations of IBM Cloud Bare Metal Servers.
Completed - The scheduled maintenance has been completed.
Apr 17, 17:37 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 17, 17:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 12:16 EDT
Scheduled - Source ID: 1744905862657
Type: Announcement
Component: Cloud Platform
Regions: global
Update Time: 17 Apr 2025, 4:04 PM UTC

View notification (in subscribed accounts):

1474285 - City Furniture (80b15fabe39c2390d52322b08176d415)

Dear Customer,

IBM Cloud is announcing the withdrawal/end of service for the following bare metal servers due to support for the underlying hardware being withdrawn by the manufacturer.


E3-1270-Quadcore (Xeon-Sandy Bridge), E5-2600 (Xeon-Sandy Bridge), E5-4600 (Xeon-Sandy Bridge), E3-1270-V2-Quadcore (Xeon-Ivy Bridge), E5-2600-V2 (Xeon-Ivy Bridge), EX E7-4800 V2 (Xeon-Ivy Bridge), E3-1270-V3-Quadcore (Xeon-Haswell E3), E5-2600-V3 (Xeon-Haswell E5), EX E7-8880-V3-OctadecaCore (Xeon-Haswell E7), and E3-1270-V6-Quadcore (Xeon-Kaby Lake).



Withdrawal/End of Service Notification Date: April 17, 2025.



Withdrawal/End of Service Effective Date: April 17, 2026.



How to confirm if your servers are impacted:

Access your IBM Cloud account, Select Devices > Device List > Device Name > Overview. Within the Overview section, the server information, including the processor type, will be displayed under System Details. select device list, in the device listing page click on the device name, click overview of the device you selected, look under system details and the server information will be shown.
If the processor type matches any of the above-referenced models, your server will be impacted.



Recommended next steps to ensure the safety and uninterrupted availability of your operations:

• Migrate to a latest generation server on IBM Cloud Bare Metal Servers on classic infrastructure, IBM Cloud Bare Metal Servers for VPC, or IBM Cloud Virtual Servers for VPC.



• Take advantage of a special limited time promotion, see details below.



• Explore VPC+ Cloud Migration, Wanclouds & RackWare solutions for migration assistance (solutions for migration assistance are at the customer’s expense).


Claim an IBM Cloud credit to use towards your migration:

Get a value of two months in IBM Cloud credit to use towards your new bare metal service when you migrate from an unsupported IBM Cloud Bare Metal Server on classic infrastructure to a current, supported IBM Cloud Bare Metal Server on classic infrastructure.
Contact your IBM Cloud sales representative to learn more and apply your promotion.


Terms and conditions of the IBM Cloud credit offer:

This promotion is only applicable to current IBM Cloud customers who have migrated from an un-supported, previous generation IBM Cloud Bare Metal Server on classic infrastructure to a comparable, supported IBM Cloud Bare Metal Server on classic infrastructure. Promotional credit only applies to the cost of your new IBM Cloud Bare Metal Server. This migration credit offer is valid for migrations deployed now through December 31, 2025.



Please Note:

Typically, withdrawal/end of service means the offering is discontinued and no longer available for use. However, as a convenience to clients, with respect to the specific offerings listed above, IBM plans to maintain availability for use after the withdrawal/EoS date. However, as of the withdrawal/EoS date listed above, IBM will no longer provide any support for the offerings, including updates or security fixes. Security and stability risks will be possible. After the withdrawal/EoS date for these offerings, IBM may end availability of these offerings at any time by providing thirty (30) days notice.



If you have any questions or need assistance, please feel free to contact IBM Cloud support.
Apr 17, 12:15 EDT
SEV1 - SL - 01 Network is down
Resolved - This incident has been resolved.
Apr 17, 16:52 EDT
Investigating - We are currently investigating this issue.
Apr 17, 14:42 EDT
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
Sev1-Finance Application- Server timeout error-108171
Postmortem - Read details
Apr 14, 14:19 EDT
Resolved - Finance applications are flowing normally now
Apr 12, 16:15 EDT
Monitoring - Finance applications are flowing normally now
Apr 12, 16:15 EDT
Update - I reached out to some stores. Sales assoc are retrying several times and some applications are being able to go trough
Apr 12, 15:32 EDT
Identified - Payment is working but application flow is completely down
Apr 12, 15:32 EDT
Investigating - We are currently investigating this issue.
Apr 12, 15:16 EDT
Apr 11, 2025

No incidents reported.

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