Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 21, 2025 - 13:00 EDT
Scheduled
Hardware Replacement for Direct Link switch xcs05.wdc02
Source ID: 166469266 State: Completed Type: Maintenance Severity: High Impact Start Time: 21 Apr 2025, 3:00 AM UTC End Time: 21 Apr 2025, 8:00 AM UTC Update Time: 21 Apr 2025, 5:14 AM UTC
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1474285 - City Furniture (80b15fabe39c2390d52322b08176d415)
Description: Note: this is a rescheduling of Cloud Event 165846934
What are we changing?
Hardware refresh of Direct Link switch (XCS) to meet software compliance requirements. The XCS provides Direct Link services, which connect external environment(s) to this account's private network on IBM Cloud infrastructure.
This hardware refresh is required by the manufacturer to maintain software compliance and prevent exposure to software defects that could result in an unplanned outage if triggered.
What actions can the customer take to avoid a disruption?
The default deployments of Direct Link Dedicated, Direct Link Connect, and Direct Link Exchange on Classic do not include redundant configuration, although they can be deployed diversely on discrete routers.
The XCS uplinks a Direct Link router (XCR).
If this account has a backup Direct Link on a different router, then please verify that the backup path is functioning as expected prior to the maintenance window.
If a backup Direct Link path is required during this maintenance then please contact sales to discuss the best solution and review the resources listed below:
Update History: - As of Monday 21-Apr-2025 05:14 UTC We have completed the maintenance activity on xcs05.wdc02. Please reach out to the Support Team, In case of any issues, please mention EMS#166469266 for reference.
- As of Monday 21-Apr-2025 05:14 UTC We have completed the maintenance activity on xcs05.wdc02. Please reach out to the Support Team, In case of any issues, please mention EMS#166469266 for reference.
- As of Monday 21-Apr-2025 03:26 UTC Starting the maintenance activity on xcs05.wdc02.
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City Furniture (80b15fabe39c2390d52322b08176d415)
Posted Apr 21, 2025 - 10:12 EDT
This scheduled maintenance affected: AS400 IBMi - System of Record.