Hardware Replacement for Direct Link switch xcs05.wdc02

Scheduled Maintenance Report for CITY Furniture

Completed

The scheduled maintenance has been completed.
Posted Apr 21, 2025 - 16:11 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 21, 2025 - 13:00 EDT

Scheduled

Hardware Replacement for Direct Link switch xcs05.wdc02

Source ID: 166469266
State: Completed
Type: Maintenance
Severity: High Impact
Start Time: 21 Apr 2025, 3:00 AM UTC
End Time: 21 Apr 2025, 8:00 AM UTC
Update Time: 21 Apr 2025, 5:14 AM UTC

View notification (in subscribed accounts):

1474285 - City Furniture (80b15fabe39c2390d52322b08176d415)


Description:
Note: this is a rescheduling of Cloud Event 165846934

What are we changing?

Hardware refresh of Direct Link switch (XCS) to meet software compliance requirements. The XCS provides Direct Link services, which connect external environment(s) to this account's private network on IBM Cloud infrastructure.

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Why are we making this change?

This hardware refresh is required by the manufacturer to maintain software compliance and prevent exposure to software defects that could result in an unplanned outage if triggered.

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How will this change impact the customer?

Direct Links on this switch will be down during this maintenance .
Direct Links on a different switches will not be impacted.

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What actions can the customer take to avoid a disruption?

The default deployments of Direct Link Dedicated, Direct Link Connect, and Direct Link Exchange on Classic do not include redundant configuration, although they can be deployed diversely on discrete routers.

The XCS uplinks a Direct Link router (XCR).

If this account has a backup Direct Link on a different router, then please verify that the backup path is functioning as expected prior to the maintenance window.

If a backup Direct Link path is required during this maintenance then please contact sales to discuss the best solution and review the resources listed below:

https://cloud.ibm.com/docs/dl/getting-started
https://cloud.ibm.com/docs/infrastructure/direct-link?topic=direct-link-get-started-with-ibm-cloud-direct-link
https://cloud.ibm.com/docs/direct-link?topic=direct-link-models-for-diversity-and-redundancy-in-direct-link

Update History:
- As of Monday 21-Apr-2025 05:14 UTC
We have completed the maintenance activity on xcs05.wdc02. Please reach out to the Support Team, In case of any issues, please mention EMS#166469266 for reference.

- As of Monday 21-Apr-2025 05:14 UTC
We have completed the maintenance activity on xcs05.wdc02. Please reach out to the Support Team, In case of any issues, please mention EMS#166469266 for reference.

- As of Monday 21-Apr-2025 03:26 UTC
Starting the maintenance activity on xcs05.wdc02.



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City Furniture (80b15fabe39c2390d52322b08176d415)
Posted Apr 21, 2025 - 10:12 EDT
This scheduled maintenance affected: AS400 IBMi - System of Record.