April 2025

No incidents reported for this month.

March 2025

SEV2: City CRM - CC04 Can't reach this page error City CRM
Good morning, Team, We have identified and resolved the City CRM access issue for Customer Care employees working on the VPN. The fix is to switch your Cisco AnyConnect group to NST. Below is a Job Aid on how to do so. Thank you, and we apologize for any inconvenience this may have caused. https://cityfurniture.atlassian.net/wiki/x/AQDf-Q?atlOrigin=eyJpIjoiOWVmNzYwYTVkMjg1NDI5M2IwMzNhZWUxZmUwMWJiMWYiLCJwIjoiYyJ9
Mar 28, 08:59 - 10:56 EDT
Sev2+ Jira+Technology Help Center Is down+107188
This incident has been resolved.
Mar 28, 08:48 - 08:57 EDT
SV1-Phone lines/Internet City and Ashley are down-106686
This incident has been resolved.
Mar 19, 13:04 - 15:43 EDT

February 2025

[Scheduled] IBM CLOUD MAINTENANCE - Hardware Replacement for Direct Link switch xcs01.dal12
The scheduled maintenance has been completed.
Feb 28, 00:00 - 05:00 EST
[Scheduled] IBM InfoSphere CDC Scheduled Maintenance
The scheduled maintenance has been completed.
Feb 27, 21:00 - 23:00 EST
[Scheduled] IBM MAINTENANCE - Hardware Replacement for Direct Link switch xcs02.dal12
The scheduled maintenance has been completed.
Feb 27, 00:00 - 05:00 EST
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